The second-hand marketplace Members Express Displeasure Over Sizing Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for female and kids' apparel failing to inform all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Updates
Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, from Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: earlier, the service retracted a modification regarding delivery choices following member complaints.